{"id":1766,"date":"2020-04-24T10:09:01","date_gmt":"2020-04-24T08:09:01","guid":{"rendered":"https:\/\/clonedesk.com\/?post_type=avada_faq&#038;p=1766"},"modified":"2020-04-24T10:09:01","modified_gmt":"2020-04-24T08:09:01","slug":"how-does-automatic-task-assignment-distribution-work","status":"publish","type":"avada_faq","link":"https:\/\/clonedesk.com\/en\/faq-items\/how-does-automatic-task-assignment-distribution-work\/","title":{"rendered":"How does automatic task assignment \/ distribution work?"},"content":{"rendered":"<p>Clonedesk will automatically assign a task to a user based on the user&#8217;s workload. When creating blueprints, you are required to assign at least 1 channel to each blueprint element so that the system knows to whom to assign the task.<\/p>\n<p>Users who have &#8220;Access&#8221; to the channel, will be assigned to the task based on their workload.<\/p>\n<p><img class=\"lazyload\" decoding=\"async\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27221%27%20height%3D%2772%27%20viewBox%3D%270%200%20221%2072%27%3E%3Crect%20width%3D%27221%27%20height%3D%2772%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-orig-src=\"https:\/\/clonedesk.com\/wp-content\/uploads\/2020\/03\/Blueprint-Element-Channels.png\" data-filename=\"image.png\" \/><\/p>\n<p>Users with a &#8220;Preferred Worker&#8221; channel access will be favored over other users for automatic task distribution. Click the [Help] button on the Team Page to learn more about user roles and permissions.<\/p>\n<p><a class=\"cd-links\" href=\"[base-url][org-name]\/users\" target=\"_blank\" rel=\"noopener noreferrer\">Click here to go to the Team Page<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Clonedesk will automatically assign a task to a user based [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":[],"faq_category":[80],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How does automatic task assignment \/ distribution work? - CloneDesk.com<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/clonedesk.com\/en\/faq-items\/how-does-automatic-task-assignment-distribution-work\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How does automatic task assignment \/ distribution work? 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